Terms of Service

1. Agreement to Terms

By accessing or using the website of Imperial Harmony Healthcare Ltd ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not access or use this website.

2. CQC Registration Pending Status

Important Regulatory Notice: Imperial Harmony Healthcare is currently awaiting its formal registration approval with the Care Quality Commission (CQC). In compliance with UK health and social care regulations, we do not deliver regulated personal care activities (such as assistance with bathing, dressing, toileting, or clinical medication management) to clients until our registration is active.

During this pending period, we provide unregulated home support, domestic services, companionship, and housekeeping help.

3. Services Information

The information provided on this website regarding care services is for informational purposes. While we prepare our staff and operations to deliver CQC-registered care services, the availability of these services remains subject to our formal registration status.

Any descriptions of future services do not constitute an offer to deliver regulated activities prior to CQC certification.

4. Intellectual Property Rights

All content, designs, text, graphics, logos, images, and software on this website are the property of Imperial Harmony Healthcare Ltd or its content suppliers and are protected by UK and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or replicate any part of this site without our prior written consent.

5. Use of Website

You agree to use this website only for lawful purposes. You are prohibited from:

• Using the website in any way that violates local, national, or international laws or regulations.
• Transmitting or uploading any malicious code, viruses, trojans, or software designed to disrupt the site.
• Attempting to gain unauthorised access to our web servers, database, or network systems.
• Submitting false, inaccurate, or misleading information on our contact, callback, or careers forms.

6. Careers Page Submissions

If you submit a job application or attach your CV through our website, you warrant that all information, qualifications, employment history, and references provided are true, accurate, and complete.

We reserve the right to verify any credentials, check references, and reject applications that contain inaccurate or fraudulent statements.

7. Limitations of Liability

To the maximum extent permitted by law, Imperial Harmony Healthcare Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to, or use of, this website or any information contained herein. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.

8. Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England & Wales.

You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any disputes.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes your agreement to follow and be bound by the updated terms.

10. Contact Us

If you have any questions or feedback regarding these terms, please reach out to us:

Email: info@imperialharmony.co.uk
Phone: 020 3633 3837